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1-866-892-5334
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1-800-241-6894

Hours of operation:
8am-8pm, 7 days a week

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Customer Service Hours for Medicare Part D plans:
Between October 15 and February 14, Customer Service representatives will be available to answer your call directly from 8 a.m. to 8 p.m., 7 days a week. Beginning February 15, 2012, you may call Customer Service 8 a.m. to 8 p.m., Monday through Friday, except holidays. Our automated system is available anytime for self-service options, including after hours, weekends, and holidays.

Medicare Part D Plans:	Toll Free:	TTY/TDD:	FAX:	Address:
MedicareRx Rewards(PDP)plans	1-800-928-6201	711	1-805-713-5986	P.O. Box 9282 Oxnard, CA 93031-9282

Current members who wish to file written grievances for any of the plans above:

The mailing address and fax number designated for receiving written grievances is:

Grievances & Appeals
Mailstop: OH0205-A537
4361 Irwin Simpson Rd
Mason, OH 45040

Fax (PDP): 1-888-458-1407

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