2010 Additional Resources
PW_B136070
If you would like more information on Medicare, you may find these government resources especially helpful.
Medicare Website
This is the official government website with information and answers to questions about choosing Medicare coverage: www.medicare.gov. Medicare Helpline
This is the official government phone number for information about choosing Medicare coverage: 1-800-MEDICARE (1-800-633-4227) TTY 1-877-486-2048. (24 hours a day, 7 days a week).
Administration on Aging
This website features a wide variety of topics, programs and services related to aging: www.aoa.gov Social Security Administration
Here’s where you’ll get help with questions about eligibility requirements for Medicare coverage. Medicare beneficiaries eligible for special subsidy programs must complete income verification forms through the Social Security Administration (SSA): Visit them online at
www.socialsecurity.gov or call 1-800-772-1213 TTY 1-800-325-0778. Government “Senior Resources” Website
You’ll find lists with even more information and services for seniors from the U.S. government: www.usa.gov/Topics/Seniors.shtml Medicare & You Handbook
The official Medicare handbook is sent to all eligible Medicare beneficiaries. If you don't receive a copy you can request one by calling: 1-800-MEDICARE (1-800-633-4227) TTY 1-877-486-2048.
Developed and maintained by The National Council on Aging (NCOA), BenefitsCheckUp is the nation's most comprehensive Web-based service to screen for benefits programs for seniors with limited income and resources.
Questions? Need help? Call us at 1-800-920-1478.
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We renew our contract with Medicare annually.
The Medicare contract is renewed annually, and the availability of coverage beyond the end of the current year is not guaranteed.
You are eligible to enroll if you are entitled to Medicare Part A and enrolled in Medicare Part B and you live in the service area. You must continue to pay your Medicare Part B premium if not otherwise paid for under Medicaid or by another third party. With some exceptions you can only enroll during certain times of the year.
To obtain an aggregate number of grievances, appeals and exceptions filed or for full information on benefits, please call the Customer Service Department. Please reference the Evidence of Coverage for information on premiums, cost-sharing, out-of-network coverage, rights and responsibilities upon disenrollment and any applicable conditions associated with using the plan benefits.
If you have special needs, our Plan documents may be available in other formats. Please call Customer Service for details. Pending CMS Approval 10/2009, Material Identification M0013_10_072
Last Updated 10/1/2009
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