Dental Provider Resources
Our EFT system is now available. Read more in the Communications section below.
Exclusive Savings for Dental Network Providers
Our Dental Provider Savings Program offers network providers discounts of up to 40% on in-demand products (PPE equipment, scanners), lab services (implants, clear aligners, dentures), and turnkey teledentistry solutions for your office.
Availity Gives You the Tools You Need
Have you used our online dental claims, eligibility, and benefits website? Our web portal—powered by Availity—makes doing business with us even easier.
Log in to Availity. Don't have an Availity account? You can register here.
Total Member View (TMV)
TMV (previously called Patient Health Record) can help your office become more efficient by delivering critical health information so you can better prepare for your patients. If your patient has UniCare dental benefits and an affiliated medical plan, you can:
- View medications, recent diagnoses, ER visits, or lab results
- Confirm medical conditions that may display specific symptoms in the mouth
- Receive care alerts that notify you of any care gaps
- Share patient vitals (like blood pressure, height, or weight)
TMV can positively affect your patients' care and your practice. You can learn more about Total Member View or review Frequently Asked Questions. Visit Availity to get started.
To register for the new portal, visit Availity and select Register in the upper right corner. Already registered? If so, now is the time to make sure your tax IDs and other important information are registered on the new web portal.
Why Become A Dental Network Provider?
Our strong membership provides an opportunity for you to grow your business.
Tools for Dental Providers
Provider Services & Help
Please contact us if you have questions related to your network status, or if you need help finding information.
Provider Services - 1-866-947-9398 (toll free) Monday - Friday, 7 a.m. - 5 p.m. CTS
Members Services - Varies. Please see back to Member ID card for contact information.
Forms
Communication/Notifications
- Change Healthcare Cybersecurity FAQ
- Dental Newsletter - January 2024
- Health Watch: Opioids and Dentistry
- Dental Newsletter - Summer 2023
- Dental Claims Submission Requirements
- Availity Gives You the Tools You Need
- Important notice: Provider EFT Enrollments – Federal Mandate and Other Enhancements
- Teledentistry Guidance
- Third Party Administrators, Other Payors and our Affiliates
- CDT Updates (Effective 01/01/26)
- Augmented Intelligence Dental Claims Processing
- CAQH ProView
- Dental Newsletter – Fall/Winter 2023
Clinical Policies (2026)
Clinical Policies Archives
- 01-101 Prophylaxis
- 01-102 Interim Caries Arresting Medicament Application
- 02-701E Crowns Inlays and Onlays
- 02-901E Crown Buildup
- 02-902 Veneers
- 03-001 Endodontic Therapy
- 03-401 Biological Materials Tissue Grafting – Endontic
- 04-201 Bone Grafts for Surgical Services – Periodontic
- 04-202 Gingivectomy or Gingivoplasty
- 04-203 Biological Materials to Aid Soft and Hard Tissue Grafting
- 04-204 Mucogingival Surgery Soft Tissue Grafting
- 04-205 Osseous Surgery
- 04-206 Crown Lengthening
- 04-207 Gingival Flap Procedure and Apically Positioned Flap
- 04-208 Periodontic Surgical Procedures, miscellaneous
- 04-209 Guided Tissue Regeneration
- 04-301E Scaling and Root Planing
- 04-302 Local Delivery of Antimicrobial Agents
- 04-901 Periodontal Maintenance
- 06-001 Implant Fixed Prosthetics - Crowns and Fixed Bridges
- 06-101 Implants
- 06-102 Implant Maintenance Procedure
- 06-103 Management of Peri-Implant Defects
- 06-104 Implant Abutment Supported Removable Prosthetics
- 06-701E Retainer Crowns and Fixed Partial Dentures
- 07-101 Removal of Teeth
- 07-800 Occlusal Orthotic Device
- 07-901 Bone Grafts for Dental Surgical Services
- 08-001 Orthodontia - Medically Necessary Orthodontia Care
- 08-002 Orthodontia - Non-Medically Necessary Orthodontia Care
- 09-201 IV Inhalation and Local Anesthesia
- 09-400 Occlusal Guard
- 09-600 Therapeutic Parenteral Drug Administration
- 09-900 Teledentistry
- Clinical Policy 01 – Generally Accepted Standards of Dental Care
- Clinical Policy 02 – Accidental Dental Injury
- 01-101 Prophylaxis
- 01-102 Interim Caries Arresting Medicament Application
- 02-701E Crowns Inlays and Onlays
- 02-901E Crown Buildup
- 02-902 Veneers
- 03-001 Endodontic Therapy
- 03-401 Biological Materials Tissue Grafting – Endontic
- 04-201 Bone Grafts for Surgical Services – Periodontic
- 04-202 Gingivectomy or Gingivoplasty
- 04-203 Biological Materials to Aid Soft and Hard Tissue Grafting
- 04-204 Mucogingival Surgery Soft Tissue Grafting
- 04-205 Osseous Surgery
- 04-206 Crown Lengthening
- 04-207 Gingival Flap Procedure and Apically Positioned Flap
- 04-208 Periodontic Surgical Procedures, miscellaneous
- 04-209 Guided Tissue Regeneration
- 04-301E Scaling and Root Planing
- 04-302 Local Delivery of Antimicrobial Agents
- 04-901 Periodontal Maintenance
- 06-001 Implant Fixed Prosthetics - Crowns and Fixed Bridges
- 06-101 Implants
- 06-102 Implant Maintenance Procedure
- 06-103 Management of Peri-Implant Defects
- 06-104 Implant Abutment Supported Removable Prosthetics
- 06-701E Retainer Crowns and Fixed Partial Dentures
- 07-101 Removal of Teeth
- 07-800 Occlusal Orthotic Device
- 07-901 Bone Grafts for Dental Surgical Services
- 08-001 Orthodontia - Medically Necessary Orthodontia Care
- 08-002 Orthodontia - Non-Medically Necessary Orthodontia Care
- 09-201 IV Inhalation and Local Anesthesia
- 09-400 Occlusal Guard
- 09-600 Therapeutic Parenteral Drug Administration
- 09-900 Teledentistry
- 01-101 Prophylaxis
- 01-102 Interim Caries Arresting Medicament Application
- 02-701E Crowns Inlays and Onlays
- 02-901E Crown Buildup
- 02-902 Veneers
- 03-001 Endodontic Therapy
- 03-401 Biological Materials Tissue Grafting – Endontic
- 04-201 Bone Grafts for Surgical Services – Periodontic
- 04-202 Gingivectomy or Gingivoplasty
- 04-203 Biological Materials to Aid Soft and Hard Tissue Grafting
- 04-204 Mucogingival Surgery Soft Tissue Grafting
- 04-205 Osseous Surgery
- 04-206 Crown Lengthening
- 04-207 Gingival Flap Procedure and Apically Positioned Flap
- 04-208 Periodontic Surgical Procedures, miscellaneous
- 04-209 Guided Tissue Regeneration
- 04-301E Scaling and Root Planing
- 04-302 Local Delivery of Antimicrobial Agents
- 04-901 Periodontal Maintenance
- 06-001 Implant Fixed Prosthetics - Crowns and Fixed Bridges
- 06-101 Implants
- 06-102 Implant Maintenance Procedures
- 06-103 Management of Peri-Implant Defects
- 06-104 Implant Supported Removable Prosthetics
- 06-701E Retainer Crowns and Fixed Partial Dentures
- 07-101 Removal of Teeth
- 07-201 Removal of Third Molar Teeth
- 07-800 Occlusal Orthotic Device
- 07-901 Bone Grafts for Dental Surgical Services
- 08-001 Orthodontia - Medically Necessary Orthodontia Care
- 08-002 Orthodontia - Non-Medically Necessary Orthodontia Care
- 09-201 IV Inhalation and Local Anesthesia
- 09-400 Occlusal Guard
- 09-600 Therapeutic Parenteral Drug Administration
- 09-900 Teledentistry
- Clinical Policy 01 – Generally Accepted Standards of Dental Care
- Clinical Policy 02 – Accidental Dental Injury