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Information About Benefits and COVID-19

It’s normal to have questions about Coronavirus (COVID-19) and how to protect yourself and the people you care about. After all, there’s a lot of information out there right now. This page will have the latest updates about your benefits and offer resources to help you stay healthy.

The Centers for Disease Control and Prevention (CDC) is asking everyone to help reduce the risk of spreading the infection. Check the CDC website for up-to-date information.

Is UniCare covering my treatment and testing costs related to COVID-19?

The treatment of COVID-19.

If you or anyone on your health plan needs to be treated for COVID-19, your benefits will cover the care with no copays or cost-sharing through December 31, 2020, as long as you receive treatment from doctors, hospitals, and other health-care professionals in your plan’s network. This benefit may not apply to all members. Please call the Member Services number on your ID card to confirm your COVID-19 benefits.

COVID-19 diagnostic tests and visits to get the COVID-19 diagnostic test.
Our plans cover COVID-19 testing and the care visit where the test takes place with no out-of-pocket costs. Find a COVID-19 testing location near you by using the COVID-19 Test Site Finder tool. Please talk to a doctor first to be certain you need a COVID-19 test. A doctor must order a COVID-19 test for you.

Is UniCare covering my costs for telehealth services
Yes. Telehealth doctor visits give you access to care without leaving your home. Telehealth visits with doctors and health-care professionals are covered at no cost to you through September 13, 2020. This includes visits that are not related to COVID-19. Ask your doctor if they offer telehealth visits.

This benefit may not apply to all members. Please call the Member Services number on your ID card to confirm your COVID-19 benefits.

What is COVID-19?
Coronavirus is a type of virus that causes respiratory illness — an infection of the airways and lungs. COVID-19 is a new strain of coronavirus. It’s part of the same family of coronaviruses that includes the common cold.

What are the symptoms?
The most common early symptoms appear between 2 and 14 days after being infected. Symptoms can be mild to severe. They include fever, cough, and shortness of breath.

How can I help protect myself?

The best way to prevent infection is to avoid being exposed to the virus. Check the CDC website for up-to-date information.

Good health habits can also help prevent and fight COVID-19. Here are some tips:

  • Washing your hands is the best way to avoid getting sick:
    • Wash often with soap and water for at least 20 seconds.
    • If you can’t use soap and water, use an alcohol-based hand sanitizer with at least 60% alcohol.



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  • Clean and disinfect items and surfaces you touch often with regular household cleaning spray or a wipe.

  • Cover your cough or sneeze with a tissue, and throw away the tissue.

  • Stay home when you are sick.

  • Avoid touching your face.

  • Avoid close contact with people who are sick.

Do I need to wear a facemask?
It’s best to follow the CDC’s recommendations for using a facemask. CDC information for household members and caregivers can be found on the "How to Protect Yourself & Others" page.

What if I have symptoms? Should I see my doctor?
Call your doctor right away if you’ve been around someone who has or may have COVID-19 and you have a fever, cough or hard time breathing. Before visiting your doctor, we suggest that you call ahead. This will help the doctor’s office take steps to keep other people from becoming infected or exposed.

Other Resources

UniCare is a PDP plan with a Medicare contract. Enrollment in UniCare depends on contract renewal. Coverage is provided by UniCare Life & Health Insurance Company.