Welcome,

Last Visit:

To protect account security, you have only 3 remaining attempts before we temporarily lock your account. Please try again, or select the link for forgotten username or password. If additional assistance is needed, you may call us at 1-866-755-2680. We're sorry, but your account is now locked. To unlock your account, select the link for forgotten username or password. If additional assistance is needed, you may call us at 1-866-755-2680.
Login Secure Login
The username and password you entered do not match our records. Please try again.
We apologize for the inconvenience, profiles created prior to 10/1/2017 may not be accessible. Please contact Customer Support if you need to check status or obtain a copy of a submitted Application.
Forgot Username or Password ?
Alternative language:
No Items in Cart
shopping cart
Need Help Choosing A Plan?
Call us-
1-866-892-5334
TTY-
1-800-241-6894
Hours of operation:
8am-8pm, 7 days a week

We can call you at your convenience
Have a customer Service Representative Call Me Application ID Number:
We are happy to give you a call. What telephone number is best to reach you? * Required Fields
*
( ) -
*
*
*
* When is the best time to call?
Please note our regular business hours are: M-F 8am-8pm EST
Select a day and Time
Have an Agent Call Me - Confirmation Your request has been sent. An agent will be contacting you shortly.

Common Questions


Not sure what you're looking for?
View the online brochure to help
Learn
How to contact us:
 
Licensed insurance agents are available 8 a.m. to 8 p.m. seven days a week to answer your questions about UniCare Medicare Part D plans:
1-866-892-5334, TTY/TDD: 711
 
Customer Service for Medicare Part D plans: 1-800-928-6201, TTY/TDD: 711
Customer Service representatives are available to answer your call directly from 8 a.m. to 8 p.m., 7 days a week (except Thanksgiving and Christmas) from October 1 through February 14, and Monday through Friday (except holidays) from February 15 through September 30. Our automated system is available anytime for self-service options, including after hours, weekends, and holidays.
 
Current members should also contact Customer Service for process or status questions or to file a verbal grievance for any of the UniCare Medicare Part D plans.
 
Customer Service FAX: 1-805-713-5986
 
Customer Service Mailing Address:
UniCare Life & Health Insurance Company
P.O. Box 9282
Oxnard, CA 93031-9282
 
 
Current members who wish to file written grievances for any of the UniCare Medicare Part D plans should use the following:
  • Appeals and Grievances FAX: 1-888-458-1407
  • Appeals and Grievances Mailing Address:
    Appeals and Grievances
    Mailstop: OH0205-A537
    4361 Irwin Simpson Rd
    Mason, OH 45040