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Contact Us

Individuals & Families Customer Service
For membership inquiries please contact us by email at: Individual.Membership@Unicare.com. Please include your UniCare member ID # in the subject of your email. 
 
Small Group Customer Service
Senior Sales Information
1-888-949-5384 
(Monday through Friday 8:00 a.m. to 8:00 p.m.) or email us at seniornewenroll@unicare.com.
 
Senior Customer Service
For Medicare Supplement Customer Service, please call toll-free: 1 (800) 508-9355 (Monday through Thursday 7:30 a.m. to 4:30 p.m. CT, Friday 7:30 a.m. to 2:00 p.m. CT) or email us at medsup@unicare.com.  
 
For SecurityChoice Private Fee For Service Customer Service, please call toll-free:
1 (888) 445-8916 (Monday through Friday 8:00 a.m. to 6:00 p.m. CT)  
 
Agent Support
If you are an insurance agent and need assistance, please refer to the Agent Support contact information below.  
 
For Senior Products (Medicare Supplements, etc.), please contact Senior Agent Support toll-free: 
All States: 1 (800) 633-4368
Monday - Thursday 8:00 a.m. - 7:00 p.m. CT, Friday 8:00 a.m. - 6:00 p.m. CT  
 
State Sponsored Business Contact Information
 
UniView Vision® Member Services
The UniView Vision plan offers comprehensive vision benefits to enrolled members. This program may or may not be included in your UniCare coverage. To check your plan benefits or to locate a vision care provider near you, contact the UniView Vision member services office at 888-884-8428
Monday- Friday: 5 a.m.- 8 p.m. PT. 
Saturday: 5 a.m.- 8 p.m. PT.
Sunday: 8 a.m.- 5 p.m. PT.