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Medical Policy and Clinical UM Guidelines

View our medical policies and clinical UM guidelines

Need to find a Doctor or Hospital? Check the Online Provider Directory.

Contact Us


Contact Us- Dental

Locate the subject of your question in the chart below. The contact information for that subject will be displayed in the next column. You have the choice of contacting us via mail, phone, FAX, or email.  
Contact Information

To contact UniCare regarding: Contact:
Provider Access Login and Technical Support
For Password related questions, system outages, error messages, and/or technical difficulties please contact us at:  
(866)755-2680 Mon – Fri 8:00am to 8:00pm Eastern  
Electronic Data Interchange (EDI)
Healthcare Partner Support 
Phone: (800) 227-3983 
California/ National Phone Numbers
National Toll Free Number: (866 )947-9398  
For Dental Provider inquiries related to:
Status of new participating agreement
Network Status
Status of requests to update Provider Information, i.e.: TIN, Name or demographics
Status of Termination Request 
Mailing Address
PO Box 659444
San Antonio, TX 78265-9444
Fax Number (805) 383-1792 
Nevada Medicaid
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